Events
The feedback survey nobody opens. Except this one gets answered out loud.
Optiphone calls every attendee once the event is over and runs your survey as a conversation instead of a link they will never click. It captures what they actually thought, and puts the next event in front of them while the room is still warm.
No obligation. No pitch deck.
The event ends, and the feedback goes with it.
A form goes out the next morning, sits in an inbox, and gets a handful of one-line answers if it gets answered at all. By the time anyone reads them, the details are gone and so is the moment to invite people back.
The survey link goes unopened
It arrives with the rest of the follow-up email and gets exactly the attention a form deserves: none.
The good feedback disappears
The attendee who loved it and the one who nearly walked out both leave the same blank space where a form field sat.
Nobody has time to ring around
Your team is already back on the next event before this one is properly closed off.
No obligation. No pitch deck.
A phone call gets answers a form does not.
People do not skip a phone call the way they skip a survey link. Answering out loud, to a person, produces a different kind of answer: honest, specific, and given in the moment instead of typed days later, if at all.
A form is a chore. A call is a conversation.
Nobody opens a survey link on their phone between meetings. A call gets answered because it is a person on the other end, not another task added to the pile.
It follows up on the answer, not just the question.
A form takes whatever gets typed and moves on. A conversation notices when someone hesitates, asks what they actually meant, and gets the real answer instead of the polite one.
It catches the tone, not just the tick box.
A star rating cannot tell you why the networking session fell flat. A person talking it through, in their own words, can. Every call is recorded so you hear it yourself.
It happens while the room is still warm.
Feedback collected the day after an event is worth more than feedback collected whenever someone eventually opens the email. The call goes out while the event is still front of mind.
From the last goodbye to a finished picture of the room.
Five steps, and your team does not have to build a survey, chase a single response, or ring around for feedback.
- 01
It calls every attendee after the event
Not a select few. Everyone on your attendee list gets rung, at a time that respects calling hours, while the event is still fresh in their mind.
- 02
It runs the survey as a real conversation
The questions are the ones you want asked: what landed, what fell flat, what they would change. The agent asks them the way a person would, and follows up on an interesting answer instead of moving straight to the next tick box.
- 03
It captures what they actually thought
Praise, complaints, and the half-formed opinion someone would never bother typing into a form. Every call is recorded and transcribed, so nothing gets lost in translation on the way back to you.
- 04
It puts the next event in front of them, on the same call
While they are already talking to you about the last event, the agent lets them know about the next one and gauges whether they would come again. That is a warmer conversation than a cold email six weeks later.
- 05
It hands you back a clean picture, not a spreadsheet of one-word answers
Recordings and transcripts for every call, organised against your attendee list, so you can see exactly what was said instead of reading a wall of survey text nobody filled in properly.
No obligation. No pitch deck.
A finished picture of the room, not a folder of blank surveys.
Everything comes back organised against your attendee list, ready to read and ready to feed into the next event.
Real transcripts, not tick boxes
Every call is recorded and transcribed in full. You can read exactly what an attendee said, in their own words, rather than a number on a five-point scale that tells you nothing about why.
The themes, without the manual sift
What kept coming up. What people wanted more of. Which part of the run sheet nearly lost the room. You get the honest patterns instead of a folder of unread responses.
A warm list for the next event
Everyone who said they would come again is right there, already on record. That list feeds straight into your next invite instead of starting from zero.
One less job for your team the morning after
Nobody has to build a survey, chase responses, or manually ring around for feedback. The calls happen on their own, and the results are waiting when you are ready to look.
Pairs with Event Activation.
Event Activation calls your registrants before the event, so more of them actually turn up. Event Follow-up calls your attendees after, so their feedback and their interest in the next one do not get lost. They are built to run either on their own or as one pass of calls before and after the day.
Trusted by Aussie Businesses
What Our Customers Say
Real feedback from real business owners using Optiphone every day.
“Excellent product, this is a life saver, especially in tax season - when we are too busy to answer every call.”
Amanda Amey
MQ Accountants
“Optiphone has absolutely changed the game for us. Managing calls was an absolute nightmare while being on the tools and often not even having the schedule on anything else. I used to have to run to the car to get it. We don't have emergencies often but getting that call every now and then helps our cashflow so much, I used to miss most of those.”
Tristan Amey
Poolzone
“Dylan has been nothing but Fantastic. Owning a business myself, I know the difficulties of staying on top of things, trying to be everywhere at once & slowly loosing my mind. Dylan fixes this & he fixes it well. Highly Recommend!”
Ty Grech
Junk Gents
Common questions, straight answers.
More questions? See the full FAQ or email [email protected]