Services Optimised System
Your Jobs, Follow-Ups, and Reviews: All Handled. While You're On the Tools.
SOS is a complete business operating system built for tradies. CRM, automations, scheduling, review management, and client comms: all in one place. No sticky notes. No chasing invoices. No missed follow-ups.
Sound familiar?
You're Running the Tools AND the Admin. That's Two Jobs.
Most tradies are their own receptionist, bookkeeper, follow-up person, and review chaser. That's why the evenings disappear. That's why the weekends don't feel like weekends. SOS takes the admin side off your plate. Permanently.
What SOS Takes Off Your Plate
Six problems. Six solutions. All running in the background while you work.
No CRM = leads in your head
SOS gives every lead a record. You see who called, what they wanted, whether they booked, and whether they came back. No more 'I think I spoke to someone about this' moments.
Missed follow-ups = dead revenue
Set it up once. SOS automatically follows up no-shows, sends quote reminders, and nudges customers who went quiet. Jobs come back to life without you doing a thing.
No review system
After every job, SOS asks your customer for a Google review. Automatically. While you're driving to the next one. More reviews, better ranking, more calls.
Calendar chaos
Scheduling, reminders, and appointment confirmations: all automated. Customers get reminded. You stop getting ghosted. Your diary makes sense.
Invoices sitting unpaid
Send invoices the moment a job is done. Automated payment reminders chase the slow payers. You get paid faster without the awkward calls.
All your comms in different apps
SMS, email, and calls in a single inbox. No more switching apps. No more missing messages. One place for everything: whether it's a new lead or a returning customer.
Everything Inside SOS
Pick what you need. Pay only for what you use.
Starting from $149/month base. Add features from $20–$50/month each.
See Full Pricing BreakdownSOS is for tradies who are done with admin chaos.
Better Together
Optiphone + SOS: Your Full Front Desk
Optiphone answers every call and puts the job into ServiceM8, booking it straight into your schedule only if you want that. SOS manages everything that comes after: the follow-up, the review, the repeat booking. Together, they run your front desk so you don't have to.
Customer calls → Optiphone answers, captures details, sends the job to ServiceM8 (booking it in only if you've switched that on)
Job complete → SOS triggers review request, sends invoice, and logs customer history
Customer returns → SOS knows their history, Optiphone answers again like they never left
Ready to Get Admin Off Your Plate?
Book a free 15-minute call: we'll show you exactly how SOS works for your type of business.
No lock-in contracts. Set up with you, not at you.