AI Receptionist for Real Estate Agencies & Property Managers
The Deals You Lose Are the Calls You Can't Get To
A landlord ringing around for an appraisal. A buyer ready to move fast and pay a premium. Miss the call and that listing, that commission, that deal signs with the agent who picked up.
- Every buyer and appraisal enquiry answered in 3 seconds, even mid-inspection or after hours
- The listing you would have won stays yours, not the agent who happened to be free
- Open homes, inspections, and appraisals booked straight into your calendar
- Tenant maintenance calls triaged 24/7 so damage never gets a chance to compound
No credit card · Live in 24 hours · No lock-in contracts
The Outcome
What if you never lost another deal to a call you couldn't get to
It's Saturday. You're running back-to-back open homes across three suburbs.
Your phone doesn't stop.
A homeowner ringing around for an appraisal, deciding right now who lists their property. A buyer who wants to move fast on a place and would pay a premium to lock it in. Another buyer who will sign on a different property this weekend if they can't reach you today.
Right now, you catch what you can between inspections and call the rest back later. But that appraisal lead has already picked an agent. That fast buyer has signed somewhere else. Those are the deals, and the commission, that just walked.
With Optiphone, every one of those calls gets answered in 3 seconds.
Your AI receptionist qualifies the caller, buyer or seller, captures the property they are calling about, books the inspection or appraisal straight into your calendar, and sends you the brief while the lead is still hot. You follow up as the agent who was there, not the one who called back too late.
It handles your rent roll too. Tenant maintenance calls get triaged around the clock, so a small issue is logged and actioned before it turns into real property damage and a landlord asking why nothing was done.
You walk out of your last open home with a full pipeline of qualified deals, not a voicemail box full of leads that have already gone cold.
Same agency. Better infrastructure.
The Numbers
Here's what the research says about missed calls
80%
of callers sent to voicemail hang up without leaving a message
85%
of those callers never call back
62%
have already called your competitor by the time you see the missed call
21×
more conversions when you respond within 5 minutes — Harvard Business Review
3 sec
Optiphone answers every call — not 3 minutes, 3 seconds
How It Works
Audit
We review your call flow across sales and property management and show how many enquiries you're likely losing to voicemail
Setup
We configure your AI receptionist for real-estate calls — buyer and appraisal enquiries, inspection bookings, rental applications, and tenant maintenance triage with routing rules
Live in 24 hours
Every buyer, vendor, and tenant call captured from tomorrow
No contracts. No lock-in. Cancel any time. Live within 24 hours.
Common Question
"My sales calls and my property management calls are completely different. Can one AI handle both?"
Yes. Your AI receptionist uses different scripts and routing rules for each call type. A buyer enquiry off a listing is qualified and booked into an inspection before the lead goes cold. An appraisal request is captured with the property details and passed to the right agent while they can still win the listing. A tenant maintenance call is triaged for urgency. A routine request is logged and actioned, while an after-hours burst pipe or lockout is escalated to your on-call trades or property manager immediately, so the problem gets fixed before it becomes worse damage, a disgruntled tenant, and an awkward call to the landlord. You decide the rules. The AI follows them every time.
For the Detail-Oriented
Everything your agency and property management team needs to capture every call
| Feature | Solo | TradesmanMost Popular | Enterprise |
|---|---|---|---|
| 24/7 AI receptionist | ✓ | ✓ | ✓ |
| 3-second answer guarantee | ✓ | ✓ | ✓ |
| Detailed enquiry capture (listing, buyer/tenant, suburb) | ✓ | ✓ | ✓ |
| Inspection & appraisal booking + calendar sync | ✓ | ✓ | ✓ |
| Reporting Dashboard | ✓ | ✓ | ✓ |
| SMS follow-up to caller | — | ✓ | ✓ |
| Custom scripts per call type (sales vs maintenance) | — | ✓ | ✓ |
| After-hours tenant emergency triage | — | ✓ | ✓ |
| Mobile App | — | ✓ | ✓ |
| Multi-agent / on-call routing | — | — | ✓ |
| Dedicated account manager | — | — | ✓ |
ROI Calculator
Calculate Your Revenue at Stake
Enter your numbers and see what missed calls are costing your real estate agencies & property managers business.
Jobs Booked/wk
22
Revenue Captured
$2,200
per week
Annual Opp. Lost
$130,000
missed calls potential, per year
What This Means for Real Estate Agencies & Property Managers
Won listings, not lost ones
A landlord ringing around for an appraisal picks the agent who answers. Every appraisal call is captured with the property details and routed to you while the listing is still winnable, so the management or the sale is yours, not the agent who happened to be free.
Buyers who move fast
The buyers who pay a premium are the ones ready to act now. Miss their call and they sign on a different property this weekend. Your AI answers in 3 seconds, qualifies them, and books the inspection so you never lose the fast, high-value buyer to a missed call.
Property management triage
Tenants are tied to the property, so a missed maintenance call does not lose you the tenant. It lets the problem sit. A small leak becomes real water damage, the tenant gets frustrated, and the landlord starts questioning your management. Your AI triages every call around the clock, logs routine issues, and escalates genuine emergencies to your on-call trades instantly, so nothing is left to compound.
After-hours coverage
Buyers call in the evening. Appraisal leads call on weekends. Tenants have emergencies at night. Optiphone answers every one, 24/7, so the deals still land and your landlords stay confident their properties are looked after.
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No credit card · Live in 24 hours · No lock-in contracts