The Scorecard Bet

1. The offer

If you complete the scorecard at optiphone.ai/scorecard with accurate information about your business, and your result estimates missed-call losses of less than $1,000 per month, you may claim the Free Work described in section 3. The bet exists because most trade businesses that complete the scorecard discover a much larger leak. If yours is genuinely small, we back ourselves to help you grow call volume instead.

2. Who qualifies

To claim, your business must meet all of the following at the time of the claim:

• An Australian business holding a valid ABN, operating in the home services or trade sector (for example plumbing, electrical, HVAC, pool, landscaping or similar).
• In continuous operation for more than 12 months, evidenced by the ABN registration date or equivalent records.
• Active advertising spend of at least $100 per day, averaged across the 30 days before the claim, on one or more advertising platforms (for example Meta, Google, or local media), evidenced by platform billing records or invoices.
• The scorecard was completed honestly with real figures for the business making the claim.
• One claim per business (per ABN). The offer is not transferable and has no cash or credit alternative.

3. What the Free Work includes

"Free Work" means services delivered by Optiphone at no charge, aimed at increasing your incoming calls, consisting of:

• Strategic partnership offers: identifying and structuring referral or joint-offer opportunities with complementary local businesses designed to drive new enquiry calls to you.
• AI SEO services: optimising your online presence so search engines and AI assistants surface your business more often for relevant local jobs, driving more incoming calls.

The Free Work does not include: a free Optiphone subscription or platform access, any paid advertising budget or media spend, website design or rebuild work, or any service not listed above. Optiphone determines the reasonable scope and scheduling of the Free Work in consultation with you.

4. When the Free Work ends

The Free Work continues until the first of the following occurs: (a) your business experiences missed inbound calls in a normal trading week, meaning enquiry call volume genuinely exceeds your capacity to answer, which is the outcome the offer is designed to produce; or (b) 90 days have passed since the Free Work commenced. Either party may also end the arrangement earlier by written notice if the other is not reasonably participating.

5. How to claim

• Email [email protected] within 14 days of completing the scorecard.
• Include: your scorecard result, your ABN, and evidence of your advertising spend for the previous 30 days.
• We will verify eligibility and, if the claim is valid, agree a start date and plan for the Free Work with you.

6. General

• We may decline claims based on inaccurate or falsified scorecard inputs or eligibility evidence.
• We may amend or withdraw this offer at any time for future claimants. Valid claims already accepted will be honoured.
• The Free Work is provided in good faith and with reasonable skill and care. Outcomes depend on factors outside our control, and no specific revenue result is guaranteed beyond the commitment described in section 4.
• The words "strategic partnership" describe a type of marketing arrangement only. Nothing in this offer creates a legal partnership, joint venture, agency, or employment relationship.
• Nothing in these terms excludes, restricts, or modifies any consumer guarantee or right under the Australian Consumer Law that cannot lawfully be excluded.
• These terms are governed by the laws of Queensland, Australia.

Questions

Contact [email protected]. For how we handle your information, see our Privacy Policy.