While you've been reading this page, an Aussie trade business has likely lost a job.
40-60% of inbound calls go unanswered. Optiphone changes that.
Lost revenue ticking up at $5.40/sec — industry average
Trusted by Aussie Businesses
What Our Customers Say
Real feedback from real business owners using Optiphone every day.
“Excellent product, this is a life saver, especially in tax season - when we are too busy to answer every call.”
Amanda Amey
MQ Accountants
“Optiphone has absolutely changed the game for us. Managing calls was an absolute nightmare while being on the tools and often not even having the schedule on anything else. I used to have to run to the car to get it. We don't have emergencies often but getting that call every now and then helps our cashflow so much, I used to miss most of those.”
Tristan Amey
Poolzone
“Dylan has been nothing but Fantastic. Owning a business myself, I know the difficulties of staying on top of things, trying to be everywhere at once & slowly loosing my mind. Dylan fixes this & he fixes it well. Highly Recommend!”
Ty Grech
Junk Gents
No obligation. No contact details required.
You're Bleeding Money Every Single Day
Trade businesses miss 40 to 60% of inbound calls. That can be upwards of $130,000 in lost revenue you'll never get back.
80%
of callers sent to voicemail hang up without leaving a message
85%
of those callers never call back
62%
have already called your competitor by the time you see the missed call
Jobs Booked/wk
22
Revenue Captured
$2,200
per week
Annual Opp. Lost
$130,000
missed calls potential, per year
No obligation. No contact details required.
Not a Missed Call. A Fully Captured Lead.
Call logs
Every inbound call, logged and searchable.
See who called, when, and what was said without touching your phone.
Analytics
Your numbers at a glance.
At-a-glance call volume and booking metrics. Know your busiest days before they happen.
No obligation. No contact details required.
Never miss a call, even after hours
Answers faster than human receptionists
Every call answered, every lead captured
Live and answering calls in under a day
Freedom, control, and customers who think you hired a team.
Actually Disconnect on Weekends
Turn on Do Not Disturb and enjoy the beach with your kids. Every lead still gets booked, every customer gets an answer. You only find out Monday — and that is the point.
Stop the Revenue Bleed
Harvard proves 5-minute response times equal 21x more conversions. Optiphone replies in 3 seconds, 24/7/365 — even the 11 pm "my pipes burst" emergencies.
Work When and Where You Choose
Review leads over coffee instead of answering cold calls on-site. ServiceM8 bookings happen automatically so you just show up and do the work you are great at.
Stay in Control (Without Interruptions)
Every transcript, every booking still needs your approval. You are the boss — just no longer chained to your phone. Review at 8 am, not during bedtime stories.
Customers Think You Got Bigger
When every call is answered in 3 seconds, customers assume you hired a full reception team. They just know you are more professional than competitors who let calls go to voicemail.
Actually Understands Home-Services Talk
Trained on thousands of Aussie home-services conversations. Knows "leaking tap" vs "no hot water." Asks the right questions, books the appointment, sends it to your tools.
Manage Your Business From the Ute
On Tradesman plans and above, the Optiphone app lets you review call logs, return calls, and update your agent details from anywhere — between jobs, on the road, no laptop needed.
No Sick Days. No Public Holidays. No Gaps.
When every other tradie's phone is hitting voicemail on Christmas Eve, yours is still being answered professionally. 365 days a year.
All the Upside of a Receptionist. None of the Overhead.
A full-time receptionist in Australia costs $57,000 to $65,000 a year before super and leave. Optiphone answers every call, books every job, and sends it to ServiceM8 automatically for a fraction of that.
No obligation. No contact details required.
Common questions, straight answers.
More questions? See the full FAQ or email [email protected]